I recently wrote to Shock Top to complain about one of their beers. Their Honey Bourbon Cask Wheat Ale was honestly (I am not exaggerating) one of the worst, if not the worst, beers I have ever had. I couldn’t even finish the beer I opened. Their reply is below. The only way they could have put less care into it is if it started “Hello INSERT_FIRST_NAME_HERE,”.
Jennifer here with Shock Top. Thanks for taking the time to visit our site and write our team. It’s great to hear from our friends in Florida. I read that you recently the new Shock Top Honey Bourbon Cask Ale and that you were not happy with it.
I appreciate you taking the time to share your thoughts with us about how you found it to be the worst beer you’ve ever had. Part of my job exists to make sure voices like yours are heard and I wanted to let you know that we have shared your comments with the right team. We are always developing a wide range of beer styles to meet the variety of tastes that exist and we will be sure to keep you in mind as we move forward with our brews.
You can learn more about our beers by checking us out online at www.ShockTop.com. Don’t forget to “Like” us on Facebook for the latest news, updates, and promotions we have going on with our beers.
Thanks again for writing us about Shock Top, Seth. Feel free to drop me a line anytime about the beer or anything we do. Until then, I raise my glass to you.